Shipping
Orders are processed within 1-2 business days. Standard shipping typically takes 5-9 business days to arrive within the US. You'll receive a tracking number by email as soon as your order ships.
Returns
Not satisfied? You have 30 days from delivery to request a return or exchange. Items must be unused and in original packaging. Email support@coolbreezeco.com with your order number to start a return.
Damaged or Wrong Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and we'll send a replacement or refund at no extra cost.